If you are experiencing issues such as Sever Error! (Unauthorised) from your Roundcube client such as:
or any similar errors stemming from your cPanel email client.
Please contact us with screenshots. We will conduct tests and work in conjunction with the Sydney Data Center to determine your issue.
- We have attempted to, and cannot replicate your error and,
- The Sydney Data Center cannot find an error
then it is not a server-side error. In most cases, this will be a local issue.
Reasons for a local errors are far-ranging and include:
- Internet connection issues
- Browser issues
- Operating system issues