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To refresh the conversations in conversation view (if emails are appearing in the wrong conversations):

  1. Login to your Gmail
  2. Click ‘Settings’ in the top right
  3. In the ‘General’ tab under ‘Conversation View’ select ‘Conversation view off’
  4. Click ‘Save Changes’ at the bottom
  5. Go back to the General tab in settings
    1. Turn Conversation view back on
    2. Click ‘Save Changes’
  6. Check that the conversations have been refreshed / updated by looking through the conversations for any emails that should not be there.

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