Nothing Lasts Forever.

This concept applies to both the ever-changing world of Information Technology and to the practices of a service firm.

“Life inevitably throws us curve balls…” Life doesn’t stay still and run at the same pace forever, despite best assurance and the best work.
In a world of unknowns, issues arise. Whether this be a power surge, or accidentally emptying your inbox.
“There is nothing more certain and unchanging than uncertainty and change.” – John F. Kennedy. These happenings are inevitable.
As you encounter issues that may arise, we will strive to assist you with your issues.
At the same time, respect must be given to the fact that issues do arise and these issues are yours. We are here to help.
“Expect the unexpected”. Smart companies expect these curve balls and prepare for them. Backups of critical infrastructure are kept, redundancies are made, and maintenance is budgeted for.
The biggest cost is not always the equipment, but the cost in making it perform at its peak.
- Clubs pay good money not for Ricky Ponting’s cricket bat, but for the centuries that Ricky Ponting achieves.
- Cars can be driven without maintenance but expectedly they will fail. With the correct budgeting for maintenance and service, the car will run for much longer.

Examples Include:

Domains and Hostings will have to be renewed. When you purchase a domain, you are purchasing the rights to that domain for a period of time.
Over time, third party companies change their policies and procedures to reflect new practices.
As new technologies are being developed in both internet and networking, so will versions and compliances change.
Even without changing technology, computers deteriorate over time and they must be maintained so that they can be usable.
All these factors are inevitable, and nothing is more sure in life than change
When you purchase prepaid support, be mindful that it will eventually be consumed. As issues arise in from day-to-day work, prepaid support will meet them but also be consumed.
And…things just wear out

Please contact us to discuss any of your queries.

For more information, please see: Prepaid Support and On-site Support.