- Attachments with a large file size can take some time to load or may not load at all.
- Your internet connection may be weak and has disrupted the download of the attachment.
- The file type may not be supported on your mobile phone.
- For trouble with viewing images on an iPhone try Settings>Mail, Contacts, Calendars>Mail>Load Remote Images>On
- We recommend that if you still can not see the attachment on your phone, test to see if it opens on a computer.